Phone & Data Entry Specialist Job $45 Per Hour Latest Job

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Phone & Data Entry Specialist Job $45 Per Hour Latest Job

Join a rock star team of customer care experts at Five Star Call Centers. Headquartered in Sioux Falls, SD, we’ve been helping companies across the U.S. deliver great customer experiences for over 35 years – all with a casual, fun culture built to help you grow your career. So, what does that exactly mean? You’ll work in a great environment while helping people that contacts us with their customer service needs.

Help our essential workers get to the frontlines! We are looking for phone and data entry specialists to play a part in connecting nurses with healthcare facilities needing to fill shifts. You will navigate online to verify the nurses’ credentials after they’ve selected the healthcare facility they would like to work with. You’ll then follow-up with the nurse with a written message to confirm if their credentials are valid for that facility. You will also be handling follow up phone calls with those checking on the status of picking up shifts. Join Five Star Call Centers and become part of this critical team helping our essential healthcare workers.

Click here to learn more about becoming Five Star Extraordinary .

This position is work-at-home for individuals living in the state of Texas.

Job highlights

Qualifications

  • 1 year of customer service or customer support experience
  • 1 year of previous call center or office background experience required
  • Technical savvy
  • Previous remote work from home experience a plus
  • Quick learner and able to work independently
  • Type 35 words per minute accurately
  • Strong phone and verbal communication skills along with active listening
  • A background check applicable with state and federal laws is required
  • Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.) Company will provide equipment.

Responsibilities

  • Manage large amounts of inbound or outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research and provide solutions and/or alternatives
  • Access company and client resources provided to accurately handle the call
  • Perform Data Entry and Customer Service skills
  • Be able to navigate on-line efficiently
  • Work requests/records received for those requesting to sign up for a shift
  • Identify customers’ needs, research to see if request has credentials needed
  • Skillfully change from one task to another without loss of efficiency or composure
  • Be available at your desk, maintaining punctuality and attendance at all scheduled times
  • Remain positive and professional in all customer interactions
  • Flexibility to cross train as requested

Pay & Benefits

  • Starting pay – $14/hour, plus shift differential(extra $1/hr nights & wkds) and possible increase after 90 days pending attendance and performance
  • Work hours – Shifts between 5:00am-11:00pm (CST) Must have a start time of 5 a-7a, 7a-9a or end time of 9p-11p ; Work Days – Mon-Fri & Every Other Weekend (day off during the week on wkd rotation)
  • Paid Training – 2-3 weeks in length from 8:00am-5:00pm Mon-Fri (CST)
  • Status – Full Time ; Benefit eligible 1st of month after 60 days – click to see benefits-at-a-glance

The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job. Click here to read the full description.

Five Star Call Centers values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star Call Centers is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

$14.00 – $16.00 per hour Job

A2Z Field Services is looking for entry-level, self-motivated, and customer-focused candidates to join our team. We are a leading company in the mortgage field services industry, headquartered in the Dublin, OH area. Here, you’ll have the opportunity to enhance your experience or launch your career, working with other Team Members to provide our clients with high quality services that you will be proud of!

Several positions are available currently with varying responsibilities ranging from order tracking, vendor recruiting, and order review. These are full-time positions with a preferred schedule of normal office hours, Monday through Friday. Occasional shift changes and/or overtime may be required.
Benefits:
We offer:

  • Full work from home schedule following initial in-office training period
  • Additional training opportunities or meetings may require occasional in-office presence
  • Certain positions can benefit from flexible working hours following the initial training period
  • Competitive base pay of $14-$16 per hour
  • Variable monthly performance bonus on top of base pay
  • Full-time associates eligible for healthcare, vision and dental benefits from first day of employment

Required Experience:

*
Ability to establish & maintain good relations with customers and vendors by providing excellent customer service

  • Ability to plan, organize, and prioritize efficiently
  • Great attention to detail
  • Strong written & oral communication
  • Proficiency using Outlook, Word, and Excel
  • Ability to work independently
  • Problem solving

Click on “Apply Now” to answer a few basic questions and upload your resume.
Applicants should plan for extensive computer work and frequent telephone interactions. Reasonable accommodations may be made for qualified individuals with disabilities. Contact Human Resources to discuss possible accommodation needs.

From: A2Z Field Services

Benefits:
We offer:

  • Full work from home schedule following initial in-office training period
  • Additional training opportunities or meetings may require occasional in-office presence
  • Certain positions can benefit from flexible working hours following the initial training period
  • Competitive base pay of $14-$16 per hour
  • Variable monthly performance bonus on top of base pay
  • Full-time associates eligible for healthcare, vision and dental benefits from first day of employment

Job Type: Full-time

Pay: $14.00 – $16.00 per hour

$45 Per Hour Latest Job

We prefer to hire Americans with disabilities to stay in line with our mission! NTI, Inc. prides itself on being a company that places Americans with disabilities and caregivers into remote positions. If you are looking to get back to work after a long pause and/or want to jumpstart your career path, NTI can be a great resource for you!

We have an amazing short-term opportunity! This seasonal position is with the IRS and we are looking for individuals who like to be on the phone and want to make money over the tax season! As an added incentive, you will receive a $250.00 signing bonus once you complete NTI’s application process and the client’s training!!!

Position Summary:

Becoming a seasonal IRS Order Entry Clerk is a great opportunity to re-enter the workforce and gain valuable experience! The Order Entry Clerk position for the upcoming tax season is a seasonal position that offers both full-time and part-time hours. You will receive the best training to handle incoming calls for the Forms and Publications call center assisting taxpayers with their questions. Many Order Entry Clerks are offered permanent positions and others are given the opportunity to return for the following tax season!

Residents of the following states are NOT eligible for this position: Alaska, Hawaii, North Dakota, Puerto Rico, Rhode Island, US Virgin Islands, Vermont, Washington DC, and Wyoming

You must reside in one of the listed countiesin order to be considered.

Background Check Information:

A complete government background check will be performed before employment. This will consist of employment verification, education verification, social security status, criminal background check, tax payment compliance and currency, credit check. Portions of the background check will require you to travel to a USAccess site for fingerprinting. Prior to submitting your application, please go to the following website to determine where the closest USAccess site is to you: http://www.fedidcard.gov/centerlocator.aspx

1) ACTIVITY: Review both Enrollment/Activation and Enrollment Only centers

2) TYPE, Review both Shared Centers and Dedicated Centers

3) ENTER YOUR ZIP CODE AND CHOOSE THE MAXIMUM DISTANCE YOU CAN TRAVEL

In your search for the closest center to you, you can choose ANY shared center or a dedicated center to the Treasury. You also need to ensure the center does Enrollments (not activation only).

Essential Duties and Responsibilities:

  • Be able to navigate a fast-paced environment
  • Meet Performance levels by meeting metrics that are set in training
  • Handle high call volume
  • Answer customer inquiries in a courteous and professional manner.
  • The ability to move between 2 or more open browser windows while you are on the phone.
  • Written correspondence as needed based on the specifics of the job.

Minimum Requirements:

  • Ability to pass a U.S. Government background investigation and periodic yearly reviews
  • High School diploma or equivalent
  • Good verbal and written skills, including grammar and voice quality.
  • Able to multitask.
  • Experienced with and proficient in computer use including using the internet.
  • Ability to maintain your own computer equipment and Internet connectivity.
  • Type 20 WPM.

Preferred Requirements:

  • Customer service experience desired
  • College degree preferred.
  • Familiar with Microsoft Office Products.

Special Position Requirements:

  • Ability to work a minimum of 20 hours per week, Monday-Friday.
  • Ability to work more hours Monday and Tuesdays with fewer hours for the remainder of the week, Wednesday through Friday, January-April.
  • Opportunity to pick your top three preferred shifts and will be assigned to a set scheduled shift training. (Business needs will factor into your schedule)
  • Attend training for 10-12 days, 40-48 hours total at 4 hours per day between September, November, and December
  • Prior to January 1st, you will receive very limited hours and your shifts will be scheduled dependent on preseason call volume.
  • No time off approved January-April

Wage Rate and Additional Information:

  • Starting January 1, 2023 the Federal minimum wage will increase to 15/hour
  • The Department of Labor sets the hourly wage rates for these positions based on county residency.
  • Health and Welfare benefit; an additional $4.23 per hour worked will be paid into a 401a retirement plan.
  • Internet reimbursement

Computer Requirements:

  • PC running Windows 10.
  • Minimum 60 GB free hard drive disk space
  • Minimum 4 GB RAM
  • 2+ GHz Processor, Dual-core or Higher processor
  • Monitor with a minimum screen resolution of 1024×768 (1280×1024 recommended)
  • Current Anti-Virus software with updated definitions (SYKES recommends Microsoft Security Essentials or Nod32)
  • Current anti-spyware software (SYKES recommends: Super Anti-SpywareFREE, Emsisoft Anti-MalwareFREE or MalwarebytesFREE)
  • Firewall installed & operating -or- Windows firewall turned on.
  • Be sure to always download your protection software from the developer’s website. Many products that are not listed above may or may not be acceptable for use with SYKES Home systems. You may be asked to uninstall any protection software including the above-listed software if it is necessary during troubleshooting.
  • SYKES will not be held liable for any virus, spyware, or malware obtained regardless of protection software recommendation.

Internet Requirements:

  • High-speed, hard-wired, internet connection. DSL or Cable with 10 Mbps download and 5 Mbps upload or greater (No satellite or wireless Internet service)
  • Highly Recommended: A home router with at minimum IP address routing, Network Address Translation (NAT), DHCP functions, firewall functions, and LAN connectivity like a network switch.

USB Headset Requirements:

  • Prior to the training, you will need a USB headset that plugs into your computer. The USB headset must meet the below minimum requirements.
  • Features a microphone.
  • Hands-free
  • Connects to your computer via a USB port.
  • Features a mute button.

Home Office Requirements:

  • Comfortable and ergonomically safe furniture and office set-up.
  • Quiet, free of any background noise (we have a zero-tolerance policy for noise).
  • Printer for NTI paperwork only, not to be used during or for work purposes.

Physical Demands:

While performing the duties of this job, the employee is required to stand or sit, use hands to finger, handle or feel objects, and type on a keyboard. The employee must also be able to reach with hands and arms, balance, speak clearly, and hear. Specific vision abilities required by the job include close vision depth perception, and the ability to adjust and focus.

Work Environment:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is working from the quiet of their home office. No background noise such as TV, dogs barking, cell phone ringing, people talking, etc. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.

EOE Disability/Vets:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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